Booking and Cancellation Policy

Deposits

A non-refundable deposit of NZ$500 is required to reserve your place on the trip or you may pay in full at the time of booking. The remaining balance is due 30 days prior to the start of the trip. If the remaining balance is not paid in full your place will be forfeited.

 

Cancellations

No refunds will be given if the booking is cancelled within 15 days of departure. If the booking is cancelled between 15-30 days prior to departure 50% of the booking value will be forfeit.

We reserve the right to cancel the trip due to unforeseen circumstances. If the trip is cancelled we will arrange an alternative date or a full refund if you can not make the alternative date. In general, the trip will not be cancelled due to the weather forecast. If the weather does limit our time outside climbing we will offer you alternative location or trip objective.

We recommend that you take out your own travel insurance to cover your trip.

Please not that you will access to remote area, make sure that your insurance policy will cover your for this specific location.

You can contact us at info@mountainlabguiding.co.nz/ +64225062644 if you want more help choosing a insurance that cover you.

 

Terms and Conditions

Please visit our Terms and Conditions at https://www.mountainlabguiding.co.nz/terms-and-conditions